Reputation management for agencies

A useful reputation process connects customer experience, review requests, incoming feedback and follow up.

Use real customer events

Choose a point where a review request makes sense, such as after a completed appointment or service.

Connect reviews to follow up

HighLevel's current workflow documentation includes a new review trigger, so review activity can start an automation.

Set clear expectations

Software can organize review requests and responses. The goal is a consistent process and useful reporting for the client.

See HighLevel features or marketing automation for agencies.